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Terms and Conditions
UPDATED December, 5 2017
We process orders as quickly as we can, USUALLY the same day they come in. But, we do attend events and trade shows, and may be unable to ship during those events. If you have an urgent order, please email or call us about the order, we will get it out as soon as we can! Krist Kustoms is a very small business, and we do not have a dedicated shipping staff. We are just a mom and pop business (husband and wife/Shawn and Jenna Krist). Staying small and efficient saves you money! By default, we ship Priority Mail through the US post office. Priority Mail provides the fastest service to all of the states. Because we ship through the post office, please provide your PO BOX when checking out online. Allow at least 10 to 14 business days (USUALLY faster, this is us covering our butts!) for all orders to arrive to your location. If you are outside of the US, please allow up to 30 days for delivery. We try to stay on top of everything on our website, so if something is out of stock, we make a note of it. But we are human, and sometimes make mistakes! We will notify you if something you order is out of stock.
When you place an order with us, we obviously need your personal information. Address, email, phone number, etc. We NEVER share or sell your information with anyone, or any company (with exception to the shipping companies, we give them your address, because they do need it to deliver your stuff!)
To promote our products and business, we travel extensively to shows and events all over the country. We are often on the road for months at a time. Our business address is 226 Rainbow Drive 12655, Livingston, TX 77399. Please do not send returns to that address! Because of our travelling, it may be months before we see it. If you need to get in touch with us, or need to send us a return, you can call us at 260-490-8888, or email us at firstname.lastname@example.org. We can give you an alternate address to send to the return to (wherever we may be). Thanks!